FAQs

Please don't apply chargeback without communicating with us in advance. All chargeback without informing will be objected and will influence credits of both sides. Refund will be processed by us via our cooperative credit card company after return/refund procedures done. We will providing thoughtful after-sale services to customers, you would feel safe for the funds which spent on us.

We can assure that the pictures on our website are took of the real products. Regarding the size, we can't promise to mark them one by one. However,we can assure that the sizes are the same as the original ones.

When you first receive your automatic replicas, you need to wind it for 3 minutes straight before wearing it. If you wear it everyday, it will continue to wind itself on your wrist with your movement. If you stop to wear it more than 2 days, the watch will need to be reset, and then will start to move automatically wind itself once you start wearing it again. You don't need to replace a battery, the watches keep precise time when it is running, and most of all, this type of movement is exactly as original ones.

To set time, you need to turn button in anti-clockwise direction if you have a screw-in lock watch. Gentally pull the button out a little bit. The best way is to use thumb and index finger and use the finger knuckle as a lever in order to pull the button out with as little force as possible. You can feel a little "click". Now you can set time by turning it anti-clockwise. This would turn the minute-hour hands forward until you set the right time. When time is set, push the button back and turn the button clockwise for a few rounds.

When you don't know how to adjust the belts of some watches, you can write down the size of your wrist on the remarks in your order. Then we 'll adjust the right length for you. If you prefer the belts to be a little looser, you may explain it beside. I'd like to remind you that this service is free. The parts that have been taken off will be sent to you for your future usage.There are two ways provided below for your reference to measure your wrist:1. Using the cloth measurer. 2. Using paper strip and mark on it, then measure it by ruler.

DO NOT CALL DHL, EMS or any logistic company related to your shipment for any reasons. Contact us, communicate and just relax. Keep in mind, sometimes we use regular postal office to make it safe, and mostly they are very slow. Do not panic, just relax, and contact us for any matters.

Simply contact us for this matter, usually they need a price and payment proofs. We will provide invoice of your package with any particular match amount with your package declaration. Just be calm and do not panic.