FAQs
Register on website and make account while make order on website please.
We will have your order detail information including the shipping address and phone number.
Order statue could be modified on website and you shall be able to receive confirmation email or notifications after we update the order statue.
We will be able to ship your watch out within 7-10 days after order placed on website.
We are offering the following shipping options:
1. Insuranced Express shipping -- Costs $30.00 for each order.
2. Insuranced Express shipping -- Costs $50.00 for each order(Some remote countries ).
3. Transshipping Via UK to EU-- Costs $60.00 for each order.
Theonewatches
We accept Credit Card Payment, Bank Transfer, Transferwise, Western Union and Bitcoins payment.
We offer free return within 7 day after receipt of the parcel.
If you don't like it or the product you received has flaws, you can send it back by local airmail parcel to us.
The local shipping fees to us should on customer's side.
After receipt of the return parcel, and we confirm the items are in same condition like when it being sent out, we will give full refund for the order payment back to you!